Customer Testimonials

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“what I had imagined to be a daunting move proved simple. I would highly recommend CHK and their personal touch to anyone”        

Anthea Turner


 I found CHK Mountford to be very professional and friendly. I would have no hesitation whatsoever in recommending CHK Mountford to future clients.

Best wishes Rene Meulensteen Manager of Fulham Football Club.


'Finding a property from Germany ensuring the right house for my family in Esher turned out to be very difficult. Being in the hands of very competent and very kind real estate consultants from CHK was a real big help, not only in the process of finding the right house, but also in supporting us in the process after the decision. Real great full service. Thank you very much.'
Peter F 
 
I decided to move my family to France for a few years in order for me to continue my career as a professional sportsman and coach,   therefore I needed to rent my home in the UK. Catherine Harris provided me with an outstanding service, all of the employees of CHKMountford are friendly and very professional. I am so glad to have been able to associate myself with them, I would highly recommend them to any potential Landlord or tenant.

Best wishes Joe Worsley,  England Rugby Team.


Impressed with the service you have given me over the past four years and most importantly have a high level of trust in your service provision, tenant selection, prompt payment, quality legal documentation and most importantly a high standard of business ethics which is rare in the Estate Agency industry
Mr Steve B


Many thanks for your help, on our part it has been a pleasure dealing with you and your firm
Mr Grant W


Please thank your staff for all their help on this one! They have been wonderful
Miss Rose-Marie H


Many thanks for pulling the stops to expedite our move into Pine Gardens, Your help was much appreciated
Mr & Mrs F and family


Thanks a million! Also thanks to everyone at Mountford; you have all been very straight from the start! Makes a change from the last agency I used
Jenny S


You are all so much more efficient than our previous agents – I don't have to do anything, I suppose that's how it should be
Judith S


Keeping the same first rate tenants for successive years is absolutely ideal for all of us
Dr Anthony F


Please thank Adam and I would also like to take this opportunity to thank you all for an excellent service over the years. After hearing some stories of managed properties form friends and colleagues her in Mexico your service takes all the worry of having a property when overseas
Steven W.


Thanks for your help on this and thank you for all your help generally, you deserve a medal!
John T


Don't know what I would do without you guys
Keith M


I would like to say however, that Mountford is by far the best property agency I've come across and would gladly recommend you to anyone looking for a property in the area
Sonja J


We would like to take this opportunity to thank you for your excellent customer service and co-operation throughout our tenancy
Miss Kelly L & Miss Sharon E


We would like to thank you for your prompt attention and service in dealing with our requests, and wish the owners luck in finding new tenants. We have been very happy here
Mr & Mrs W


Just a quick note to say well done and thanks to a good job, to you and your team, really appreciated. Very impressed with the way it was dealt with
Mr Mathew H


Many thanks again for coming up trumps for the third time!
Cassie T


I have enjoyed living at Lydia Court and would recommend mountford as a proffesional rental agent to colleagues and friends
Kelly B


May I take this opportunity to thank you and your colleagues at Mountford Residential for your assistance during our tenancy. Should we work in this area in the future we will contact you for accommodation.
Alan D


I have found them to be the most efficient letting agency by far that I have ever used not only in the quality of tenant but also the after tenant care.
Patrick McN


CHK have been managing my two properties for two years. I have been impressed and very satisfied with the consistent responsiveness that I get on any matter that arises with the property management, this gives me comfort that my tenants feel that they are getting a good service. It is clear that the CHK team take their business seriously which is good for me too.
David D


Following a poor experience with other letting agents we are very pleased to find CHK through recommendation and have used their services for over 8 years they have met the high level of professionalism that we expect in all aspects of the letting process.
Ingrid & Steve B

The staff at CHK make the whole process from finding tenants and managing the property a seamless delight. As experienced landlords, we can't fault them. We are confident our property is in safe hands with CHK.
Paul H & Mark M


As a landlord, having dealt with CHK for 17 Years and Mountford for over 10 years, I couldn't think of a better union to go forward for a stronger entity and look forward to continuing with the excellence that has been provided by both companies.
Ruth F


I convey my appreciation of the assistance CHK has provided in the management of my company's Surrey property since 1997 - Well done.
Alan W

 

 

Michael b

Gavin Fleming and his team at CHK Mountford Lettings have been looking after my properties for 10 years. I can only complement their enthusiasm, efficiency and professionalism when finding tenants and managing the properties. They understand customer service, which is rather rare these days! Highly recommended.

 David T
 I have let out my property with Gavin and his team for over four years now and have always found them exceptionally professional and a pleasure to deal with. They have continued to find me excellent tenants even when the market is tough. I would have no hesitation in recommending their services.

Adrian P
 I have been delighted with the excellent, professional and efficient service provided by CHK Mountford. They have repeatedly managed to secure excellent tenants within a short timescale. I have also found all the staff to be exceptionally friendly and helpful.

William L
 I had a fantastic experience working with CHK and found the team to be friendly, diligent and knowledgeable. I would highly recommend them

Tim B
 What a landlord needs is good customer service, access to specialist knowledge of the latest state of play of the lettings market and its nuances, sensible advice for one's own particular property, introductions to the right kind of tenant, responsiveness, trust and a valued relationship. You get all that with CHK Mountford - such delightful, caring and professional staff members.

Gemma S
 Very friendly and wonderfully helpful team at CHK Mountford. Would highly recommend!

Dagmar S
 We were delighted to meet Catherine and Lesley from the team of CHK Mountford Esher. They are extremely professional and went out of their way to secure perfect home for us. We highly recommend their services.

Allan S
 I have been using CHK Mountford as a landlord for over 10 years and have found their service to be flawless. Their staff has always done what it takes to help resolve the inevitable issues that arise. In particular, Catherine Harris and Anne Williams have been exemplary in managing the letting and operations. Thank you!

Graham J
 I would have no hesitation in recommending CHK to anyone especially as there staff are very professional and friendly.

Sarah T
 We have been renting with CHK in Esher for just over 10 years. Anne & Catherine have been outstanding throughout that time. Both have been professional, understanding and have on many occasions gone the extra mile to ease any issues we have had. Out of all the agents we visited in the area CHK were by far the better agent, we cannot recommend them enough


Andrew P
 We had an excellent experience with Lesley and CHK Mountford Esher. We arrived in Esher for the first time and Lesley met with us and quickly educated us about the area and letting opportunities in our budget. She then showed us properties and provided us with helpful information to consider about each. We ended up renting one property she showed us. Lesley is a delightful person, highly knowledgeable about the area, and earned our trust. We would highly recommend Lesley and CHK Mountford Esher

Kirsty W
 Would highly recommend CHK Mountford Esher. Everything has been dealt with professionally and without any issues with Catherine. Could not be happier with our choice of agent to facilitate our move!


Omar S
 I recommend the lettings team in Esher without any hesitation. They are very knowledgeable and professional.


Ben D
 Everything has been so smooth and hassle free with CHK. From the very beginning they arranged a viewing at the last minute for a property that only went on the market the day before. Once we decided that was the one, everything was set in motion quickly and efficiently. The team have been friendly and helpful and overcame several obstacles of moving from Europe back to the UK. We can't thank you enough for supporting us the way you have done. Special thanks to those we've been in touch with: Holly, Jess, Karen and Charlotte.


Kayleigh M
CHK were a delight to work with from start to finish, very easy to communicate with, fast with their replies and incredibly helpful when I needed to break my tenancy early. They had re-let my property within 2 weeks and organised a no fee, early release for me. The staff are pleasant to deal with and I have dealt with the same members of the team over my 3 year tenancy which made everything very fluid and easy. I work in Property Management myself and knew we PMs can be the most annoying tenants but I never had cause for complaint - a well-rounded, high functioning team. Would recommend to anyone!


Zem J
We have recently rented out our Kingston property through Mountford and had the opportunity to work with a variety of their staff from the initial contact to the marketing of our house to the final day the tenants moved in. We have had a fantastic experience with information being transparent throughout and emails and call being returned immediately. No hesitation in recommending them at all!

Nick S
As a first time landlord, CHK were an amazing support. They had tenants for me at the rental required and within our timescale. But beyond that, the whole service was great, the communication prompt and all the staff friendly. Would recommend them to all

Rodrigo R
 I just moved in to my flat and I'm very impressed with the great service I've got from CHKMOUNTFORD Surbiton! I strongly recommend this agency if you're looking to rent or buy in this area!


Sammy G
 I've rented through CHK Mountford for many years and have always found them very friendly and efficient. I've dealt with other agents who don't give the level of service that Mountford do. I would highly recommend them to tenants; they have sorted out any problems or queries quickly and efficiently. Thank you Mountford!

Joao s
Great service, helpful, professional, fast.... Couldn’t ask for a better agent for my letting. Recommended

James C
 All staff were very helpful and efficient during my move. Highly recommended

Amy Q
 Very professional, made the whole first time move a happy experience. Payton was extremely helpful and informative would highly recommend the agents and the support staff. The whole process has made our first move one to remember for all the right reasons. Would defo move again with them

Graham A
 Having had the pleasure of working with CHK Mountford for the past 20 years, I can thoroughly recommend them to landlords and tenants alike. They are friendly, professional and have a desire to achieve the right outcome for all parties. Their communication is prompt and efficient, and their knowledge and experience has proved invaluable over the years. They have never yet failed to locate a new tenant to replace the outgoing tenant and as a consequence the flat has remained fully let with no gaps in rent receipts. In spite of being approached by other letting agencies in the area, I have never considered using another agent during this period, and can see no reason to change in the future.


Michael P
 Simply the best agent I have ever dealt with. Lovely, friendly and professional. I can't recommend them highly enough! They are my first and only thought for anything agent related and they should be yours too! Thank you CHK Mountford!

Nuno F
 From all the agencies I've worked with so far, CHK Mountford is unquestionably the most efficient and helpful - the service has always been spotless during the 2 and a half years I've been a tenant. In my view, and starting from day one (during the viewing), the company always proved to be 100% focused in finding solutions for any problem with which one might come across, with a friendly and professional team. Totally recommend it

Caro T
 They are the best letting agents I have come across so far and recommend them to anyone trying to find a place to live in this area. They were honest and helpful from the start, which is sometimes a rare blessing when you are a student trying to find a decent flat. With myself and my flatmate being foreigners, we came across some troubles in terms of both being in the UK at the same time, which has caused a lot of headaches with previous letting agents. CHK Mountford however managed everything with ease so that it did not turn out to be a problem at all!

Roger G
 I am an absentee landlord and for the past 15 years have engaged Mountford of Surbiton to manage my property. They have always found reliable tenants and have always efficiently handled all the administration and details of tenants moving in and out. According to tenants who I occasionally meet, Mountford are very responsive in replying to and resolving any issues that have arisen with the property.

Dean C
 I can't recommend CHKM highly enough. Everyone of the employees I have dealt with over the last 7-8 years has been excellent and a pleasure to deal with. I am based overseas and they make the whole landlord experience much easier and less stressful. Go with CHKM, you won't be disappointed.


Ashley K
 Fantastic letting agents. From start to finish, I have found the staff to offer an exceptional service all round. From finding me a property that suits my needs, through to dealing with a leak on my kitchen tap efficiently. Every dealing I have had with them has been such a smooth process, something which is rare when dealing with other letting agents! I couldn't recommend CHK enough!

Pieter B
 CHK is customer focused and transparent about the letting process. This is supported with relevant and easy to understand documentation. Therefore there were no surprises during the process in terms of fees and required documentation. CHK's staff is friendly, professional, knowledgeable and supportive in order to find the place that suits you under the conditions that suits you. The process from first house visit till contract signature was well managed with timely and clear communications. CHK was recommended to me by my colleagues and I can only confirm that this was a good choice. I would use CHK again in the future.

Allan R
 A big "Thank you" to all the staff at CHK Mountford in Surbiton, especially Karen and Holly who were very professional and courteous. They are the best lettings agents I have dealt with in over 15 years. As a landlord I can highly recommend this company who found excellent tenants quickly and made the whole process from start to finish seamless. Their expertise in this field is second to none. I look forward to doing business with them again in the future

Erika F
CHK Mountford are as friendly and helpful as they are efficient and professional - invaluable for an absentee Landlord such as I am one! Grateful for their on going excellent service, I recommend CHK Mountford most highly to anyone fortunate enough to be within their working radius! Furthermore, my tenants throughout the past decade have also been delighted with the speedy attention and friendly work ethic with regard to any matters with which they might have needed help. I am a most satisfied Landlord safe in the knowledge that my property is in good hands. CHK Mountford make for a happy Landlord - and happy tenants!



Allan R
A big "Thank you" to all the staff at CHK Mountford in Surbiton, especially Karen and Holly who were very professional and courteous. They are the best lettings agents I have dealt with in over 15 years. As a landlord I can highly recommend this company who found excellent tenants quickly and made the whole process from start to finish seamless. Their expertise in this field is second to none. I look forward to doing business with them again in the future.

Michael L
Very helpful and friendly letting agency with professional and courteous staff. Always available to help and respond to issues in a timely fashion

Andrew P
We had an excellent experience with Lesley and CHK Mountford Esher. We arrived in Esher for the first time and Lesley met with us and quickly educated us about the area and letting opportunities in our budget. She then showed us properties and provided us with helpful information to consider about each. We ended up renting one property she showed us. Lesley is a delightful person, highly knowledgeable about the area, and earned our trust. We would highly recommend Lesley and CHK Mountford Esher.

Allan S
I have been using CHK Mountford as a landlord for over 10 years and have found their service to be flawless. Their staff have always done what it takes to help resolve the inevitable issues that arise. In particular, Catherine Harris and Anne Williams have been exemplary in managing the letting and operations. Thank you!

Sarah T
We have been renting with CHK in Esher for just over 10 years. Anne & Catherine have been outstanding throughout that time. Both have been professional, understanding and have on many occasions gone the extra mile to ease any issues we have had. Out of all the agents we visited in the area CHK were by far the better agent, we cannot recommend them enough.
 

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“ I would highly recommend CHK and their personal touch to anyone”        

Anthea Turner
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I decided to move my family to France for a few years in order for me to continue my career as a professional sportsman and coach,   therefore I needed to rent my home in the UK. Catherine Harris provided me with an outstanding service, all of the employees of CHKMountford are friendly and very professional. I am so glad to have been able to associate myself with them, I would highly recommend them to any potential Landlord or tenant.

Best wishes Joe Worsley,  England Rugby Team.
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'Finding a property from Germany ensuring the right house for my family in Esher turned out to be very difficult. Being in the hands of very competent and very kind real estate consultants from CHK was a real big help, not only in the process of finding the right house, but also in supporting us in the process after the decision. Real great full service. Thank you very much.'
Peter F
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I found CHK Mountford to be very professional and friendly. I would have no hesitation whatsoever in recommending Amanda and CHK Mountford to future clients.

 

Best wishes Rene Manager of Fulham Football Club.