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Lettings Manager

Permanent - Surbiton 

CHK Mountford now has an exciting opportunity to work for one of the top UK companies within the property industry, managing our Surbiton lettings office.

We are looking for an experienced and pro-active lettings agent with a strong sense of customer service, enthusiasm , determination and Integrity.

The successful applicant will have managed or been a senior member of an established and successful residential agency adept at operating within the Surrey area confirmed by a strong personal record of success.

Excellent package and prospects are offered with this prime role including the benefits associated with a PLC company.

As a Lettings Manager your role will involve:

To grow market share and develop the Lettings Team; including setting goals and targets for individuals

Working alongside the Regional Director in managing the translation of the business strategy into clear plans.

Managing the branch P&L and effectively achieving both income and cost targets.

Working on the annual budgeting process, proposing suitable income and cost levels for the branch.

Ensuring internal audit standards are maintained at all times.

Proactively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.

Ensuring that legal tenancy agreements are executed compliantly and in a way that maintains a high level of customer care.

Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.

Carrying out regular coaching, feedback and one to one sessions with staff to support skills development.

Identifying opportunities to work with and to refer business to other departments/divisions.

The Individual

Experience in Residential Lettings.

Excellent communications skills.

The ability to develop and motivate those around you.

Excellent customer service skills.

The ability to manage a profit centre and work strategically.

A full and clean UK Driver`s Licence.

A positive `can do` attitude


Interested? Please email your CV to